Order return

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. More information about this under revocation.

You have two options available:

a) You use DHL's returns processing service (not free of charge)

For DHL returns processing


b) You send the goods as a package with the service provider you have chosen. You will receive a different return address from me.

So that I am informed about the whereabouts of the shipment, please enter info@bandoneon.online as your email address!

Return costs are borne by the customer.

Additional costs resulting from non-delivery due to lack of notification or absence will be passed on to you.

Write to me. I'll get back to you immediately!